Monday, November 11, 2024 to Wednesday, November 13, 2024; 12:00 PM – 4:30 PM EST Virtual training course | 3 sessions | 14 PDHs/CDUs Design Thinking is a creative and iterative approach to defining, exploring and testing problems and opportunities for products and services. In this introductory course, we will cover the key principles, processes and toolsets that underpin design thinking whilst working through a case study that simulates a design challenge. You will walk through a design thinking process and learn how to apply it in your own context.
Monday, November 11, 2024 to Wednesday, November 13, 2024; 12:00 PM – 4:30 PM EST
Virtual training course | 3 sessions | 14 PDHs/CDUs
Design Thinking is a creative and iterative approach to defining, exploring and testing problems and opportunities for products and services. In this introductory course, we will cover the key principles, processes and toolsets that underpin design thinking whilst working through a case study that simulates a design challenge. You will walk through a design thinking process and learn how to apply it in your own context.
During this course you will learn about:
•    What is design thinking and how it applies across a wide variety of challenges and opportunities.
•    How design thinking tangibly increases your organizational value.
•    How to explore the needs, motivations, and behaviors of users.
•    Design thinking tools and techniques.
•    How to prepare and conduct user research.
•    How to test your design.
•    How to plan and execute the 5-step design sprint process.
This course qualifies for 14 PDHs/CDUs for all IIBA® certifications. This course will contribute 14 PMI® PDUs towards your chosen certification (10 technical hours, 2 strategic hours and 2 leadership hours).
Organizers

D

David Nagy
chapter.president@albanyny.iiba.org