“My project team hit the budget and schedule on our project, but the stakeholders aren’t happy because they said we didn’t meet their expectations!”
 
If you have been on a project team, chances are you’ve been here.
 
When there is a gap between the project deliverables and the expectations, guess who gets blamed? Have you ever been on the losing side of this conflict?
 
In this presentation, Greg Busby will explain how this expectation gap comes about and present a technique that will help you avoid it. He will also introduce Norveld’s Start Right, Stay Right methodology which helps avoid the expectation gap, eliminate the blame, and puts you and your stakeholders on the track to success.
 
Learning Objectives:

• How the gap between project deliverables and stakeholder expectations happens 
• How to prevent it from occurring
• How Norveld's Start Right, Stay Right methodology can help

GREG BUSBY
Greg Busby helped found and then led the Business Analysis practice at Cornell University for over 10 years. Greg has more than 30 years of IT and business experience and has performed business analysis of one type or another for nearly 20 of those years in roles as varied as Product Manager, Senior Consultant, and Lead Business Analyst. Greg has also trained people in Business Analysis and Leadership skills for over 15 years. Greg’s passion is helping people find elegant, cost-effective solutions to common and nagging problems, allowing people and businesses to address those issues and function more effectively.
 
Greg is a CBAP® (Certified Business Analysis Professional), was a Practitioner Reviewer of BABOK v2.0 and a contributor to both Business Analysis for Dummies and the CBAP Certification Exam based on BABOK v3. He is founder and Principal of Busby BA LLC, a consulting practice specializing in higher education and administrative streamlining. Busby BA recently joined forces with Norveld Business Systems, whose Start Right, Stay Right methodology provides project teams with the tools and techniques needed to successfully deliver the most complex projects.

REGISTRATION
REGISTRATION IS NOW REQUIRED
Register by 8:00 am on Tuesday, April 20, 2021.
Zoom information will only be distributed to those who register.
REGISTER NOW
 
AGENDA
6:00      Announcements
6:15      Feature Presentation
7:15      Question & Answer Session
 

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