Overview
Speaking up always imposes a price. Is the benefit worth it? This talk shows audiences when to intervene, what it really costs, and how to excel at it. The attendee can carefully assess when to keep silent and when and how best to step in.
Audiences
Executives, directors, managers, dev leads, project/program managers, coaches, scrum masters, and product owners
Key Objectives
1. Appreciate the cost of intervening in common workplace problems
2. Walk through common anti-patterns and the costs of intervening in them
3. Optimize the tradeoffs once the decision is made
Context
It can be hard to observe a group or person struggling without jumping right in. Is it time to intervene, and if so, how? This talk takes on this common conundrum head-on with practical clarity.
Benefits
The audience attains renewed awareness of client behaviors and tools for responding intentionally. This talk puts familiar but ambiguous intuitions into tangible form.
Approach and Format
The format combines exposition, illustrations, and interaction to apply these concepts with light and varied tone.
Key Points
- Decision points for intervention (with examples)
- Common categories of costs
- Intervention strategies
Speaking up always imposes a price. Is the benefit worth it? This talk shows audiences when to intervene, what it really costs, and how to excel at it. The attendee can carefully assess when to keep silent and when and how best to step in.
Audiences
Executives, directors, managers, dev leads, project/program managers, coaches, scrum masters, and product owners
Key Objectives
1. Appreciate the cost of intervening in common workplace problems
2. Walk through common anti-patterns and the costs of intervening in them
3. Optimize the tradeoffs once the decision is made
Context
It can be hard to observe a group or person struggling without jumping right in. Is it time to intervene, and if so, how? This talk takes on this common conundrum head-on with practical clarity.
Benefits
The audience attains renewed awareness of client behaviors and tools for responding intentionally. This talk puts familiar but ambiguous intuitions into tangible form.
Approach and Format
The format combines exposition, illustrations, and interaction to apply these concepts with light and varied tone.
Key Points
- Decision points for intervention (with examples)
- Common categories of costs
- Intervention strategies
Chris Leonard
Chris Leonard is a Nashville-based consultant and coach. A career that began in tour buses and stages has brought him to large enterprises and startups in healthcare, life sciences, retail, and defense. Through it all, Chris has distinguished himself as a builder of high-performing teams.
He draws from a wide and growing body of knowledge to lead diverse initiatives and transformations. Recent work has spanned public health, omni-channel marketing, and AI-integrated compliance solutions.
His practical insights in traditional, hybrid and agile methods will benefit leaders at any level and in any industry.