Patrick Mills, CBAP, CSM, ICP, BPMN

Patrick Mills is a seasoned Senior Business Analyst. He graduated from the University at Albany with a BS in Information Science and Policy and an MS in Information Systems and Technology. He has over 14 years of experience in information technology, business analysis, and web design.

Currently, he is working at The Village for Families & Children as the Director of Performance & Quality Improvement where he oversees the Process Management and Analytics (PMA) Department. Before joining The Village in 2020, Patrick worked at NYS Office of the State Comptroller (OSC) as a business analyst manager, where he leads various projects involving system analysis and business process improvement and at The Office of Temporary Disability Assistance (OTDA) where he was instrumental in identifying technical solutions to business problems.

In addition to having his CBAP, he also is a Certified Scrum Master (CSM), ICAgile Certified Professional (ICP), and is BPMN certified.

Email: chapter.webmaster@albanyny.iiba.org