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ITIL and ITSM: Beyond the acronyms How successful implementation can benefit business Organizations have been defining the Information Technology Infrastructure Library (ITIL) and implementing Information Technology Service Management (ITSM) for over 10 years.  But what are they, how are they related, and how can they be used...

International Institute of Business Analysis™ (IIBA®) is the independent non-profit professional association to serve the growing field of business analysis. Through a global network, IIBA connects Members, Chapters, Corporations and Partners around the world to advance the business analysis profession by uniting a community of professionals to create better business outcomes. 

 
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