Business Analysis on Commercial Off The Shelf (COTS) Projects
The Albany Capital District IIBA Chapter is excited to host a professional training event taught by Billie Johnson. This event will consist of three days of training focusing on business analysis on a commercial off the shelf (COTS) project.
Organizations are relying more and more on commercial applications to enhance, supplement or replace existing systems. These commercial applications provide a means to exploit new opportunities that might not have been feasible if a custom build approach had been utilized.
Having the solution delivered off the shelf doesn’t mean business analysis is not needed. It is still critical to understand what the business needs from the solution. No matter how good the product or how impressive the company and their support, if the solution doesn’t address the business problem; it is not the right solution. And the only way to know how well the product aligns to the business’ needs is to know the business needs.
There is a broad spectrum to approaching COTS implementations from plain vanilla (out of the box) to highly customization of the COTS solution, and the business analysis deliverables will not only vary from an in-house custom build; but they will need to be tailored based on the implementation approach.
Topics will include understanding what is a COTS solution, how to justify the need for business analysis on COTS projects, considerations while scoping the solution, business analysis needed to support the vendor selection process, COTS take on solution requirements, and evaluating the impact on current business processes and procedures to align with the solution.
Each day combines interactive lecture and practice sessions to help reinforce the lessons.