Some changes come to us gently, others hit us over the head. Charlene Huggard will review two disasters and the resulting response/impact.

September 11, 2001. COVID. One "single event" and one event that has morphed into a long-term societal change. What do these two seemingly unrelated things have in common? They each required a disaster response in New York State.

During this presentation Charlene Huggard will share the "behind the scenes" of the response to these events from a business analyst who helped New York State recover from both, and the lessons learned from each.

Learning Objectives

• Understand the impact of disasters on a state level,
• How business analysis is critical in disaster recovery,
• Importance of immediate response and long-term planning

Presenter: 

Charlene Huggard

Agenda

5:30 Networking - In-Person with refreshments

6:00 Announcements

6:15 Feature Presentation

7:15 Question & Answer Session

Location

NYS Forum

24 Aviation Road, Suite 206

Albany, NY 12205

Attending virtually, Register to receive the meeting link.

Cost

Free

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