In the end, Medicaid needs to do just four things well – keeping people healthy, keeping providers in business, watching where the money goes and following the regulations. How does the business analyst meet competing objectives?
 
Managing up – lessons learned in terms of pregnancy, drive-by specifications, and the always-time-to-do-it-over escape clause. Agile versus waterfall versus get ‘er done – demystifying the paradigms.

Learning Objectives:

• How to identify competing objectives
• How to ensure stakeholders realize they are competing
• How the BA can help find a working balance

 
JEFF KLEIN
In 1981 Jeff Klein responded to an ad in the back of the New York Times Sunday Magazine and soon became a trainee programmer-analyst working for Mike Milken, the junk bond king (and felon). Fast forward to 1995: Jeff nailed his keyboard to a tree and moved upstate to farm, fulfilling a lifelong dream. By 2009, reality once again interrupted. Jeff needed a real job and Cognosante (now NTT DATA) needed Jeff. At the time, he didn’t know Medicaid from Medicare, but life is about learning, and here we are. Jeff is pretty good with Medicaid policies, procedures, and regulations, and still remembers enough Assembly Language and CICS to be dangerous. He likes to write and ask questions – two of the three (the third being patience) requirements to be an effective BA. He lives with his wife and assorted livestock in Rotterdam Junction, NY.
 
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AGENDA
6:00      Announcements
6:15      Feature Presentation
7:15      Question & Answer Session

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